Shipping Policy
Emeirelle Boutique Shipping Policy
Welcome to Emeirelle Boutique! We're committed to providing you with the best shopping experience. Please read our shipping policy carefully to understand our processes and ensure a smooth delivery of your orders.
1. Processing Time
- **Order Confirmation:** Once your order is placed, you will receive an email confirmation. Please review this information carefully and contact us immediately if there are any errors.
- **Processing Time:** Orders are typically processed within 1-3 business days (excluding weekends and holidays). During peak periods or promotional events, processing times may be extended.
2. Shipping Methods and Delivery Times
We offer various shipping options to meet your needs:
Domestic Shipping (within the USA)
- **Standard Shipping:** 3-7 business days
- **Expedited Shipping:** 2-3 business days
- **Overnight Shipping:** 1 business day
International Shipping
- **Standard International Shipping:** 7-21 business days
- **Express International Shipping:** 3-7 business days
*Please note that delivery times are estimates and may vary depending on your location and external factors beyond our control, such as customs processing delays.*
3. Shipping Rates
- Shipping rates are calculated at checkout based on the weight of your order, shipping method selected, and destination.
- Free standard shipping is available on domestic orders over $75.
- International orders may incur additional customs fees and import duties, which are the responsibility of the customer.
4. Tracking Your Order
- Once your order is shipped, you will receive a shipping confirmation email with a tracking number.
- You can track your order through the carrier's website or our online tracking portal.
5. Address Changes and Order Modifications
- Please ensure that your shipping address is correct at the time of purchase. We are not responsible for orders shipped to incorrect addresses provided by the customer.
- If you need to change your shipping address or modify your order, contact us immediately at [customer service email/phone number]. We will do our best to accommodate your request, but we cannot guarantee changes after the order has been processed.
6. Lost or Damaged Packages
- If your package is lost or damaged during transit, please contact us at [customer service email/phone number] within 7 days of the estimated delivery date.
- We will initiate an investigation with the carrier and keep you informed throughout the process. Replacements or refunds will be issued based on the investigation results.
7. Undeliverable Packages
- Packages that are returned to us as undeliverable due to incorrect addresses, refusal upon delivery, or unclaimed will be subject to a reshipping fee. Refunds for undeliverable packages will be processed minus the original shipping cost.
8. International Shipping Policies
- International orders may be subject to customs duties and taxes based on the destination country’s regulations. These fees are not included in the shipping cost and are the responsibility of the customer.
- Delays in customs are beyond our control and may extend the delivery time. We appreciate your patience in these cases.
9. Shipping Restrictions
- We currently do not ship to P.O. Boxes, APO/FPO addresses, or certain international destinations. Please check our website for the most up-to-date list of shipping restrictions.
10. Customer Service
- For any questions or concerns regarding our shipping policy or your order, please contact our customer service team at emeirelleny@gmail.com. We are here to help and ensure you have a positive shopping experience with Emeirelle Boutique.
Thank you for choosing Emeirelle Boutique! Happy shopping!
Welcome to Emeirelle Boutique! We're committed to providing you with the best shopping experience. Please read our shipping policy carefully to understand our processes and ensure a smooth delivery of your orders.
1. Processing Time
- **Order Confirmation:** Once your order is placed, you will receive an email confirmation. Please review this information carefully and contact us immediately if there are any errors.
- **Processing Time:** Orders are typically processed within 1-3 business days (excluding weekends and holidays). During peak periods or promotional events, processing times may be extended.
2. Shipping Methods and Delivery Times
We offer various shipping options to meet your needs:
Domestic Shipping (within the USA)
- **Standard Shipping:** 3-7 business days
- **Expedited Shipping:** 2-3 business days
- **Overnight Shipping:** 1 business day
International Shipping
- **Standard International Shipping:** 7-21 business days
- **Express International Shipping:** 3-7 business days
*Please note that delivery times are estimates and may vary depending on your location and external factors beyond our control, such as customs processing delays.*
3. Shipping Rates
- Shipping rates are calculated at checkout based on the weight of your order, shipping method selected, and destination.
- Free standard shipping is available on domestic orders over $75.
- International orders may incur additional customs fees and import duties, which are the responsibility of the customer.
4. Tracking Your Order
- Once your order is shipped, you will receive a shipping confirmation email with a tracking number.
- You can track your order through the carrier's website or our online tracking portal.
5. Address Changes and Order Modifications
- Please ensure that your shipping address is correct at the time of purchase. We are not responsible for orders shipped to incorrect addresses provided by the customer.
- If you need to change your shipping address or modify your order, contact us immediately at [customer service email/phone number]. We will do our best to accommodate your request, but we cannot guarantee changes after the order has been processed.
6. Lost or Damaged Packages
- If your package is lost or damaged during transit, please contact us at [customer service email/phone number] within 7 days of the estimated delivery date.
- We will initiate an investigation with the carrier and keep you informed throughout the process. Replacements or refunds will be issued based on the investigation results.
7. Undeliverable Packages
- Packages that are returned to us as undeliverable due to incorrect addresses, refusal upon delivery, or unclaimed will be subject to a reshipping fee. Refunds for undeliverable packages will be processed minus the original shipping cost.
8. International Shipping Policies
- International orders may be subject to customs duties and taxes based on the destination country’s regulations. These fees are not included in the shipping cost and are the responsibility of the customer.
- Delays in customs are beyond our control and may extend the delivery time. We appreciate your patience in these cases.
9. Shipping Restrictions
- We currently do not ship to P.O. Boxes, APO/FPO addresses, or certain international destinations. Please check our website for the most up-to-date list of shipping restrictions.
10. Customer Service
- For any questions or concerns regarding our shipping policy or your order, please contact our customer service team at emeirelleny@gmail.com. We are here to help and ensure you have a positive shopping experience with Emeirelle Boutique.
Thank you for choosing Emeirelle Boutique! Happy shopping!